Effective Date: December 30, 2024

This Privacy Policy explains how “IntraChat” (“we,” “our,” or “us”) collects, uses, and safeguards the information you provide when using our application and services. By using our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

a. Information You Provide to Us:

  • Name
  • Email address
  • Contact information
  • Other relevant details based on your interactions with our app

b. Information Collected Automatically:

  • Device information (e.g., IP address, operating system, and browser type)
  • Usage data (e.g., pages visited, time spent on our app)
  • Cookies and tracking technologies

2. How We Use Your Information

We use the information we collect to:

  • Provide and improve our services
  • Respond to your inquiries and customer service requests
  • Personalize your experience
  • Send updates and promotional materials (with your consent)
  • Comply with legal obligations

3. How We Protect Your Information

We implement reasonable security measures to protect your data from unauthorized access, disclosure, or alteration. However, no system is completely secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell your information. We may share your information:

  • With service providers who assist in operating our app
  • As required by law, regulation, or legal process
  • To protect our rights, safety, or property, or that of others

5. Data Retention for Live Events

For live events hosted through our Rocket.Chat instance, data collected (e.g., messages, media shared) will be retained for 1-3 days after the event concludes. After this period, the data will be securely deleted.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your information
  • Opt out of marketing communications
  • Withdraw consent where applicable

7. Third-Party Services

Our app may link to third-party websites or services. We are not responsible for their privacy practices and encourage you to review their policies.

8. Children’s Privacy

Our app is not intended for children under 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Privacy Policy

We may update this policy periodically. Any changes will be effective upon posting. Your continued use of our app constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: [email protected]

This Privacy Policy complies with relevant regulations, including GDPR and CCPA. Let us know if you have questions or need assistance.